TellCulvers values customer feedback and provides a platform for guests to share their opinions through the survey at tellculvers.com/survey. While the survey primarily focuses on overall dining experience, including food quality, service, and cleanliness, customers can also provide comments about franchise-specific policies. Each Culvers location is independently owned and operated, so policies may vary slightly. Guests are encouraged to use the surveys open-ended comment section to address any location-specific concerns or suggestions. This feedback is forwarded to the respective franchise, ensuring that local management can review and respond appropriately to customer needs and improve their services accordingly.